How to connect to your account
 Enter your email and your password
Enter your email and your password
Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !     
Par téléphone     : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local)     
Par courrier     : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy  - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email) 
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- I have an account. How to connect ?- On filae.com, click on the Connect on the top right or click here Enter your email and password Click on the Connect button Forgotten password ? I can’t access my account. What can I do ? 
- How to stop the automatic renewal of my subscription ?- ·         Connect to your account  ·         Click on the figure icon. ·         Click on My account. ·         Click on Subscription on the left. ·         Click on Cancel. 
- Where to check my subscription ?- Connect to your account on the website.. ·         Click on the figure icon. ·         Click on My account. Click on Subscription on the left ·         You have all the information you need 
- How to activate the code of my gift box ?- To activate the code, follow the instructions on the box :  Connect to the website if it’s not already done Enter your email and password If you don’t have an account you need to create one. Go to https://www.filae.com/activation Enter the code on ... 
- How to create an account ?- Go to the page Create your account on Filae Enter the mandatory information Be careful with your email and password ! Check if you want « I want to receive hints, tips and updates of Filae » Check « yes I have read and accept the terms and conditions ...