How to activate the code of my gift box ?
To activate the code, follow the instructions on the box :
- Connect to the website if it’s not already done
- Enter
your email and password
- If you
don’t have an account you need to create one.
- Go to https://www.filae.com/activation
- Enter the code on the card
The code doesn't work ? Contact-usVous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !
Par email : Envoyez-nous un message , réponse dans un délai de 2 jours ouvrés maximum. Merci de votre patience.
Par téléphone : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local)
Par courrier : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email)
Related Articles
The activation code of my gift box doesn’t work. What can I do ?
We invite you to contact the support : Indicate the code of the box If possible, send us a picture of the cardThey ask for a code that I don’t have ?
When you subscribe online, you don’t need a code to become Premium. You just need to connectto your account with your email and password. The code is only needed for the customer with a Filae gift box. How to activate the code of my gift box ? I ...How to renew my subscription ?
Subscriptions are automatically renewed on the expiration date. You can verify your subscription on your account. If you have canceled the automatic renewal and you wish to renew your Premium subscription, you can take a new subscription and ...