How to create an account ?
- Go to the page Create your account on Filae
- Enter the mandatory information
- Be careful with your email and password !
- Check if you want « I want to receive hints, tips and updates of
Filae »
- Check « yes I have read and accept the terms and conditions and the
Tree charter ». Links allow you to read them.
- Click on Create my account on Filae

Once your account is created, you can start to enter your tree. Enjoy, it's free !
Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !
Par téléphone : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local)
Par courrier : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email)
Related Articles
I want to create an account but it says « you already have an account ». What can I do ?
If during the registration, a message tells you « you already have an account », that means that your email is already saved under an account on Filae. An email can’t be use to create an another account. Here’s what can be done : Check that the email ...
How to create a tree for free ?
Create and enter your genealogy for free on Filae ! Take advantage of the available tools : maps, research monitoring, statistics... You can also invite relatives so that they can consult the results of your research. Create an account on Filae ...
Can we put various genealogies ?
You can enter as many genealogies as you wish : Once connected on Filae, click on the Tree menu. Click on All the trees to view all the trees on your account. Still in the Trees menu, clicj on Create a tree or Import a GEDCOM to add a genealogy ! To ...
How to subscribe ?
Please go to the page choose your subscription Choose the subscription of your choice Click on I subscribe to Filae Premium. If you are connected, a screen appear to enter your email and password. If you don’t have an account, click on Create an ...
How to activate the code of my gift box ?
To activate the code, follow the instructions on the box : Connect to the website if it’s not already done Enter your email and password If you don’t have an account you need to create one. Go to https://www.filae.com/activation Enter the code on ...