How to create an account ?
- Go to the page Create your account on Filae
- Enter the mandatory information
- Be careful with your email and password !
- Check if you want « I want to receive hints, tips and updates of
- Check « yes I have read and accept the terms and conditions and the
Tree charter ». Links allow you to read them.
- Click on Create my account on Filae
Once your account is created, you can start to enter your tree. Enjoy, it's free !
Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !
Par téléphone : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local)
Par courrier : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email)
I want to create an account but it says « you already have an account ». What can I do ?
If during the registration, a message tells you « you already have an account », that means that your email is already saved under an account on Filae. An email can’t be use to create an another account. Here’s what can be done : Check that the email ...
How to create a tree for free ?
Create and enter your genealogy for free on Filae ! Take advantage of the available tools : maps, research monitoring, statistics... You can also invite relatives so that they can consult the results of your research. Create an account on Filae ...
How to delete my account ?
If you want to delete your Premium subscription, you don't need to delete your account mostly if you want to keep your tree. To delete your premium acconut, follow the instructions : How to delete the automatic renewal of my subscription ? To delete ...
How to connect to your account
On the Website, click on Connect on the top right or Here https://enconnect.filae.com/connectapi/account/register Enter your email and your password
I have an account. How to connect ?
On filae.com, click on the Connect on the top right or click here Enter your email and password Click on the Connect button Forgotten password ? I can’t access my account. What can I do ?