Where to check my subscription ?

Where to check my subscription ?

  • ·         Click on My account.

  • Click on Subscription on the left
  • ·         You have all the information you need

    Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !

    Par email  :    Envoyez-nous un message , réponse dans un délai de 2 jours ouvrés maximum. Merci de votre patience. 
    Par téléphone  : du lundi au vendredi de 9h à 17h au (numéro non surtaxé – coût d’un appel local) 
    Par courrier  : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email) 
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      • How to renew my subscription ?

        Subscriptions are automatically renewed on the expiration date. You can verify your subscription on your account.   If you have canceled the automatic renewal  and you wish to renew your Premium subscription, you can take a new subscription and ...
      • What does the Premium subscription include ?

        The Premium subscription gives you access to all research results , as archives indexed by Filae and direct access to the records.  ·         Access to exclusive digital archives based on name ·         Civil records digitalized and indexed of all ...
      • How to stop the automatic renewal of my subscription ?

        ·         Connect to your account  ·         Click on the figure icon. ·         Click on My account. ·         Click on Subscription on the left. ·         Click on Cancel.
      • How much cost a subscription ?

        You can find all the prices ont the page Choose your offer
      • How to create an account ?

        Go to the page Create your account on Filae Enter the mandatory information Be careful with your email and password ! Check if you want « I want to receive hints, tips and updates of Filae » Check « yes I have read and accept the terms and conditions ...