Why my tree doesn’t show in the searches ?
Your tree doesn’t appear in the results for 2 reasons :
- You’re
looking for a living or contemporary person : they are excluded from our
search engine for confidentiality reasons.
- The option
"Do not display the results of my trees in my searches" is
checked in the filter settings.
- To
uncheck the option, click on the settings icon
- Uncheck
the option
- Click
on save
Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !
Par téléphone : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local)
Par courrier : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email)
Related Articles
My tree disapeared ! How to find it ?
You connect to your account and in the Tree menu, your tree doesn’t appear ? Click on the menu on Tree, then on all trees to check the presence of the genealogy If there are no genealogies : Are you sure you didn’t delete the genealogy ? Is it ...
How to put a tree on private ?
You can put your family tree on private if you don’t want other members to access it. In your tree, click on the Settings icon on the right Click on settings On the bottom of the page, check Private tree Check if you wish « Prevent integration of ...
How to see the full Tree ?
A tree always start with a person. You can view and print : The ancestry of a person (the ancestors) The descent of an individual (children, grandchildren...) A mixed tree with ancestry and descendant You can’t have all the ancestors and their ...
Why a prisoner of war doesn’t appear in your archives ?
Filae digitized and indexed 2 sources about prisoners of war : French soldiers prisoners 14-18 : The german authorities decide to use the Ardennes Gazette, for propaganda purposes : it’s to knock out the french public opinion by the masse of ...
How to create a tree for free ?
Create and enter your genealogy for free on Filae ! Take advantage of the available tools : maps, research monitoring, statistics... You can also invite relatives so that they can consult the results of your research. Create an account on Filae ...