Why is my genealogy on your website ?

Why is my genealogy on your website ?

The genealogies are put online by the users : 


  • Directly on our website

  • Import of the family tree by gedcom

If all your genealogy is present on our website and if contempory data appears : 


  • You can contact the owner of the tree if you are Premium.

  • You can contact the customer service by indicating the account where the data are located. You can add a screenshot showing the nickname of the account. In most case, it appears to be an account that you forgot ! If your complaint concerns contemporary people, indicate their identities.


    Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !

    Par email  :    Envoyez-nous un message , réponse dans un délai de 2 jours ouvrés maximum. Merci de votre patience. 
    Par téléphone  : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local) 
    Par courrier  : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email) 
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