The family tree doesn't appear. There is an error message
You have a display problem, an error message like "an error has occured" appears and you are asked to refresh the page ?
Try to empty the cache of your internet browser :
- For Windows, use the keyboard combination Shift + F5 or Ctrl + F5.
- For Linux, use the combination Shift + Ctrl + R
- For Mac, use the combinaison ⌘ + Maj + R. or click on the "Refresh" button while holding down the Shift Key .
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Why my tree doesn’t show in the searches ?
Your tree doesn’t appear in the results for 2 reasons : You’re looking for a living or contemporary person : they are excluded from our search engine for confidentiality reasons. The option "Do not display the results of my trees in my searches" is ...
I want to share my tree with my family
To share your tree, you must send an invitation : Send the invitation Once the tree on the screen, click on the Setting icon on the top right then on Invitations Click on New invitation Enter the email of the person Click on Send. The person will ...
My tree disapeared ! How to find it ?
You connect to your account and in the Tree menu, your tree doesn’t appear ? Click on the menu on Tree, then on all trees to check the presence of the genealogy If there are no genealogies : Are you sure you didn’t delete the genealogy ? Is it ...
Why a prisoner of war doesn’t appear in your archives ?
Filae digitized and indexed 2 sources about prisoners of war : French soldiers prisoners 14-18 : The german authorities decide to use the Ardennes Gazette, for propaganda purposes : it’s to knock out the french public opinion by the masse of ...
How to put a tree on private ?
You can put your family tree on private if you don’t want other members to access it. In your tree, click on the Settings icon on the right Click on settings On the bottom of the page, check Private tree Check if you wish « Prevent integration of ...