My tree disapeared ! How to find it ?

My tree disapeared ! How to find it ?

You connect to your account and in the Tree menu, your tree doesn’t appear ? 


  1. Click on the menu on Tree, then on all trees to check the presence of the genealogy

If there are no genealogies : 

  1. Are you sure you didn’t delete the genealogy ?
  2. Is it possible that you are not connected with the right account where the tree is ? You may have 2 accounts with 2 different emails !
Contact-usif you can’t find your genealogy ! Give us your last name, first name, emails and the first and last name of your grandparents.



    Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !

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