I want to create an account but it says « you already have an account ». What can I do ?
If during the registration, a message tells you « you already have an
account », that means that your email is already saved under an account on
Filae. An email can’t be use to create an another account.
Here’s what can be done :
- Check
that the email adress entered is the right one and that there are no typo
mistake
- It’s
possible that you already have an account on Filae with that address. Ask
to reset your password
- Contact support
Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !
Par téléphone : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local)
Par courrier : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email)
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