I no longer have access to my old e-mail, how can I log in ?
You no longer have access to your old email ? you have 2 options :
You remember your password
Follow the instructions : How to change my email ?
You no longer have your password
Contact our support giving following information :
first and last name
old e-mail address
Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !
Par téléphone : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local)
Par courrier : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email)
I can’t access my account. What can I do ?
If you have difficulties to log into your account, you can generate a new password. Please read the article Change my password If you have changed your email address and are unable to receive the e-mail "Change my password", or if you can’t ...
How to change a password ?
You can change your password in your account Go to filae.com Log in if you’re not already by going to Login. Click on the figure icon on the top right of the website Select My account Click on Settings Click on Change the password Enter the actual ...
How to change the nickname ?
Go to filae.com Log in if you are not already logged by going to Login. Click on the figure icon on the top right of the page Select My account Click on Profile on the left or click here Remove and enter you new nickname. Click on the Save button in ...
You can add, remove or modify your alerts
In order to access the Alerts, go to login in filae.com Click on the figure icon on the top right Click on "Alerts" You can add, remove or modify your alerts On the right of each alert, click on the pencil to modify or click on the bin to remove ...
Which parish records are available on Filae ?
Filae indexed the parish records of the 18th century (1700-1792) allowing a direct access to the records of baptism, marriage and burial. The departements currently available are : Ain (01) Allier (03) Aube (10) Aude (11) Aveyron (12) ...