I no longer have access to my old e-mail, how can I log in ?

I no longer have access to my old e-mail, how can I log in ?

You no longer have access to your old email ? you have 2 options : 

You remember your password

Follow the instructions  : How to change my email ?

You no longer have your password

Contact our support giving following information :

  1. Your first and last name

  2. Your old e-mail address 

  3. Your new e-mail 


    Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !

    Par email  :    Envoyez-nous un message , réponse dans un délai de 2 jours ouvrés maximum. Merci de votre patience. 
    Par téléphone  : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local) 
    Par courrier  : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email) 
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