I didn’t put the right parents. How to correct it ?
You didn’t put the right parents and you want to change them (or delete). Above all, cut the wrong links.
For that, go to the profile
- On the right you have the family circle
- Click on the pencil
- The window Change your family circle appears
- Click on the scissors on the right of the father.
- You must confirm your choice.
- Click on Yes to delete the link
- Do the same procedure for the mother.
- You can now add the rightful parents
Don’t worry, nobody is deleted. That action only cut the links. You’ll find the person with the information enter in the search of person.
Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !
Par email : Envoyez-nous un message , réponse dans un délai de 2 jours ouvrés maximum. Merci de votre patience.
Par téléphone : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local)
Par courrier : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email)
Related Articles
How to put a tree on private ?
You can put your family tree on private if you don’t want other members to access it. In your tree, click on the Settings icon on the right Click on settings On the bottom of the page, check Private tree Check if you wish « Prevent integration of ...How to remove a person ?
Here how to remove a person : In your tree, select the person that you want to remove. Select the profile view on the top left Click on Modify on the top of the blue area In the window that appears, click on the bin on the low right Confirm the ...How to add children ?
Go to close relatives or profile. Click on add a child if the person don’t have any If the relative already have children, click on + Person Click on + child Beware that if the person as various spouse, you need to select the right parent by choosing ...Why my tree doesn’t show in the searches ?
Your tree doesn’t appear in the results for 2 reasons : You’re looking for a living or contemporary person : they are excluded from our search engine for confidentiality reasons. The option "Do not display the results of my trees in my searches" is ...They ask for a code that I don’t have ?
When you subscribe online, you don’t need a code to become Premium. You just need to connectto your account with your email and password. The code is only needed for the customer with a Filae gift box. How to activate the code of my gift box ? I ...