How to delete my account ?
To delete your account
- Go to filae.com
- Login if you are not already
logged or click on Login.
- Click on the figure icon on the
top right of the page
- Select My account
- Click on Settings on the left
- Right below, click on delete
the account.
- You need to enter you password.
Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !
Par téléphone : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local)
Par courrier : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email)
Related Articles
How to delete a tree ?
· Once the tree is on the screen, we invite you to click o nthe Setting icon (on the right of the printer) · Click on Settings · Go down and click on Delete the tree Check on the options. · Click on Delete the tree
How to create an account ?
Go to the page Create your account on Filae Enter the mandatory information Be careful with your email and password ! Check if you want « I want to receive hints, tips and updates of Filae » Check « yes I have read and accept the terms and conditions ...
My tree disapeared ! How to find it ?
You connect to your account and in the Tree menu, your tree doesn’t appear ? Click on the menu on Tree, then on all trees to check the presence of the genealogy If there are no genealogies : Are you sure you didn’t delete the genealogy ? Is it ...
How to connect to your account
On the Website, click on Connect on the top right or Here https://enconnect.filae.com/connectapi/account/register Enter your email and your password
I have an account. How to connect ?
On filae.com, click on the Connect on the top right or click here Enter your email and password Click on the Connect button Forgotten password ? I can’t access my account. What can I do ?