How to contact the owner of a tree ?
You find a tree and you want to contact the genealogist. You have questions or you have elements to share. This is how to proceed.
- In the research, you can see if there are
trees.
- The P
icon indicate that the person is premium.
- The
envelop indicates that the tree is partialy private. You can see the
profile of the person but you need to ask for access to see the tree. Each
choose to show it’s tree.
- Click on a result.
- You get
to the profile of the person you search.
- Click
on the "Contact the genealogist" button. You’ll be able to send a message.
- You can
click on the nickname to see the profile, see if the person have one or
many trees, the number of persons…
- the tree is partialy private, you have a "Require access" buttton.
In all cases, an email is sent to the person to let them know of the your message or require access.
Vous n'avez pas trouvé l’information dans les questions & réponses ? Contactez-nous !
Par email : Envoyez-nous un message , réponse dans un délai de 2 jours ouvrés maximum. Merci de votre patience.
Par téléphone : du lundi au vendredi de 9h à 17h au 01.44.84.95.16 (numéro non surtaxé – coût d’un appel local)
Par courrier : Filae S.A. Service client - Tour Gamma B - 193/197 rue de Bercy - 75582 PARIS CEDEX 12 (Merci d'indiquer votre adresse email)
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